frequently asked questions

7 common questions & answers

Quick Questions

What's the age limit to apply?

In order to apply for a Personal Loan, you must be 18 years or older

Do I need a bank account to apply?

Yes. Our partners will need to confirm that your monthly salary/income is shown in your bank account

What is my ID number used for?

We need your South African ID number to run a credit check and generate your personalised loan offer

aa money faqs

What documents do I need to apply online?

The basic documents you will need for any application are copies of your:

  1. Latest payslip
  2. Last 3 months bank statements

Important: We don’t require any of these documents from you for our use. These are for the partner you select and who will finalise your agreement.

What options are available to provide my bank statements?

You are able to upload bank statements via a PDF upload or by using your online banking credentials.

How much will a lender charge me?

There are generally 3 charges that a lender will add to your loan agreement:

  • Initiation fee
  • Service fee
  • Interest rate

The actual amount of money each of these charges will cost you depends greatly on which lender you decide to go with, but most often the initial charges for administration of the loan is in the range of R1200.

Why apply for a personal loan through AA Money?

While shopping around for the best deal takes time and can cost you more both in terms of time and money, we gather all your information once, at no cost to you and provide you with the best offer from our partners in minutes without you needing to visit a branch or talk to a call centre. Immediate, easy and trusted.

How do I know the online login process is secure?

The highest possible level of encryption is used. No person can see of your login details.

Do you store bank account login information?

No. We only use it for the time necessary to process your application. We use your details for the time needed, and then remove them all together.

Who has access to my bank account login information?

No one will have access to or be able to see your bank account log in details. All information is immediately encrypted as you enter it into our system.

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